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CITIZEN CHARTER

PUBLIC DOCUMENT

Health Trade License

Department - Public Health
Mode - Online
URL - Health Trade License

Who can/How to avail Facility?

  • General public in the jurisdiction of MCD
  • Commercial units running eating,lodging,boarding and guest houses can apply for HTL license from MHA portal.
  • Application can be accessed online from the MCD portal under online services tab using applicant’s login credentials. All other allied services are also completely online.

Service Delivery Timelines / SLA -

Service Name Timeline
Health Trade License Category A & B (Others)– Instantly upon paying fee.
Category C (Eating/Lodging/Boarding/ Guest Houses/SPA/Swimming Pool/Cinema) - After approval Officer.

Mandatory Documents -

  • Proof of legal occupancy of the establishment or allotment letter of government agency/tenancy proof/; latest paid bill of electricity/DJB/Landline phone/lease deed/sale deed/GPA.
  • ID Proof (with photograph) i.e. Aadhar Card/Voter ID/ PAN Card/ Valid Indian Passport/ Permanent driving license, Bank pass book with photograph and signature
  • Copy of the PAN/VAT/TIN (if available).
  • Site plan showing the inside details of trade premises under occupation.

Health Trade License

Fees -

  • Processing fee =Rs. 1000/- for each application submitted
  • License fees = Variable and dependent upon trade type and nature of trade selected and the spread of establishment along with seating/bed capacity.
S.No. Trade Classification Trade Name Registration charges
(one time)
License fees
(Annual)
1. Eating Establishment Banquet hall up to 250 seats 10000 15000
2. Eating Establishment Banquet hall above 250 seats 20000 25000
3. Eating Establishment Canteen & Refreshment Room 15000 8000
4. Eating Establishment Catering 10000 10000
5. Eating Establishment Coffee House 10000 10000
6. Eating Establishment Non-alcoholic Beverages/Soft Drink 10000 6000
7. Eating Establishment Dhaba 15000 6000
8. Eating Establishment Eating House up to 20 seats 10000 10000
9. Eating Establishment Eating House above 20 and up to 50 seats 15000 20000
10. Eating Establishment Eating House above 50 seats 20000 25000
11. Eating Establishment Fruit juice 10000 5000
12. Eating Establishment Take Away/Others 15000 6000
13. Eating Establishment Sugarcane Crusher 10000 7000
14. Eating Establishment Food Court up to 100 seats 10000 40000
15. Eating Establishment Food Court above 100 seats 15000 80000
16. Boarding/Lodging Establishment Dharamshala/ Sarai 10000 10000
17. Boarding/Lodging Establishment 3 Star Hotel 25000 100000
18. Boarding/Lodging Establishment Five Star Hotel 50000 500000
19. Boarding/Lodging Establishment Guest House/ lodging house with dining facility 10000 10000
20. Boarding/Lodging Establishment Lodging boarding house up to 20 beds 10000 20000
21. Boarding/Lodging Establishment Lodging boarding house more than 20 beds 15000 30000
22. Boarding/Lodging Establishment Other 10000 10000

Key Contacts -

Birth and Death Certificate

Department - Public Health
Mode - Online
URL - rbdmcd

Who can avail Facility?

  • In case of institutional event, the processing for issuance of certificate is done by health unit where the child is born.
  • For home and other delivery events, the parents can apply for the certificate directly on MCD portal online with required documents.

Service Delivery Timelines / SLA -

Service Name Timeline
Issuance of Birth and Death Certificate Occured in Hospital/Institution Variable (Max timeline – Instant)
Name Addition in Birth Certificate upto 4 year Variable (Max timeline – Instant)
Issuance of Birth and Death Certificate Variable (Max timeline – 1 week)
Correction in Birth and Death Certificate Variable (Max timeline – 1 week)

Birth and Death Certificate

Mandatory Documents -

Birth Registration

Within one year After One year Birth Correction Name Addition
ID of mother ID of mother Hospital correction letter (in case of institutional events) / certified letter from 2 credible person (in case of total name change) / Adoption deed or adoption order issues from court (in case of adoption) Educational document of child (if child age is greater than 6 years)
ID of father (optional) ID of father ID of mother ID of mother
Vaccination card (optional) SDM Order Copy ID of father (optional) ID of father (optional)
Copy of verification certificate issued by E-district Educational document of child in case of school going child (if child age is greater than 6 years)
Other supporting document showing correct details (optional)

Birth and Death Certificate

Death Registration

Less than one year After one year Correction
Cremation/ Burial ground receipt orFIR/MLC/DD/General diary(in case of brought dead) or Death summary SDM order copy ID proof of informant
ID of deceased Copy of verification certificate issued by E-district ID proof of deceased
ID proof of informant/ applicant ID of informant Hospital correction letter (in case of institutional events) / certified letter from 2 credible person (in case of total name change
ID of deceased

Birth and Death Certificate

Fees -

Duration (Start from Event) Late/Fee(Non- Refundable)
Within 21 Days NIL
From 22nd day till completion of 1 month from the event Rs 2/- only
After 1 month to 1 year from the event Rs 5/- only
After 1 year from the event Rs 10/- only

Key Contacts -

General Trade/Storage License

Department - Central Licensing
Mode - Online
URL - GTL

Who can avail Facility?

  • Residents running their commercial establishments in the jurisdiction of MCD have to obtain the required license for running the trade/business unit.
  • License can be obtained by applying online along with the supporting documents and payment of applicable fees.

Service Delivery Timelines /SLA -

Service Name Timeline
Issuance of License Instant
After paying the fees, the license can be obtained instantly from the portal.

Document Required -

  • ID proof (with photograph) i.e. Aadhar card/voter id/ PAN card/ valid Indian passport/ permanent driving license, bank pass book with photograph and signature.
  • Photograph of the establishment with front-facia, display of goods traded from the premises or the business being carried out from the premises.
  • Proof of legal occupancy of the establishment or allotment letter of Govt. agency/tenancy proof/ electricity/water connection bill/landline telephone bill/lease deed /sale deed/GPA.

General Trade/Storage License

Annual License Fee For Grant/Renewal Of General Trade / Storage Licenses For Fy 2023-2025 :

Category of the localities(in which trade Premises is existing) Upto 10 Sq. Mtr. Between 10 to 20 Sq. Mtr. Between 21-400 Sq. MtRs. Above 400 sqmtr
A 3968.00 9919.00 166.00/sqm 83.00/sqm
B 3968.00 9919.00 166.00/sqm 83.00/sqm
C 2645.00 6613.00 132.00/sqm 66.00/sqm
D 2645.00 6613.00 132.00/sqm 66.00/sqm
E 1323.00 3306.00 99.00/sqm 50.00/sqm
F 1323.00 3306.00 99.00/sqm 50.00/sqm
G 1323.00 3306.00 99.00/sqm 50.00/sqm
H 1323.00 3306.00 99.00/sqm 50.00/sqm

Annual License Fee For Grant/Renewal Of Special Trade / Storage Licenses For Fy 2023- 2025 :

Sno. Name of Trade/Storage Rate of License Fee
1 Show Rooms i.e. (a) A showroom is a large space equal or more than 250 Sq. mtr. used to display products for sale, such as Automobile, Furniture, Appliances, Carpets or Apparel etc.; (b) A showroom is a retail store of a company in which products are on sale in a space created by their brand or company.) Running trade i.e. Automobile, Furniture, Carpet, Apparel, Appliances, Jewellery, etc. A, B 66125.00(Rs.) or 166.00 per Sq mtr whichever is higher
C,D 52900.00(Rs.) or 132.00 per Sq mtr whichever is higher
E, F, G , H 39675.00(Rs.) or 99.00 per Sq mtr whichever is higher
2 Retail outlets/convenience stores/departmental store of MNCs or Indian companies with foreign or domestic collaboration A, B 66125.00(Rs.) or 166.00 per Sq mtr whichever is higher
C, D 52900.00(Rs.) or 132.00 per Sq mtr whichever is higher
E, F, G, H 39675.00(Rs.) or 99.00 per Sq mtr whichever is higher
3 Ware-houses from where goods aresold/Godown/storage A, B 66125.00(Rs.) or 166.00 per Sq mtr whichever is higher
C, D 52900.00(Rs.) or 132.00 per Sq mtr whichever is higher
E, F, G, H 39675.00(Rs.) or 99.00 per Sq mtr whichever is higher
4 Stores attached with cold store A, B 66125.00(Rs.) or 166.00 per Sq mtr whichever is higher
C, D 52900.00 or 132.00 per Sq mtr whichever is higher
E, F, G, H 39675.00(Rs.) or 99.00 per Sq mtr whichever is higher
5 Gas/CNG/LPG Godowns/Storage A, B 66125.00(Rs.) or 166.00 per Sq mtr whichever is higher
C, D 52900.00(Rs.) or 132.00 per Sq mtr whichever is higher
E, F, G, H 39675.00(Rs.) or 99.00 whichever is higher
6 Petroleum & Petroleum Products (other thandangerous Petroleum Act-1934) A, B 66125.00(Rs.) or 166.00 per Sq mtr whichever is higher
C, D 52900.00(Rs.) or 132.00 per Sq mtr whichever is higher
E, F, G, H 39675.00(Rs.) or 99.00 per Sq mtr whichever is higher

General Trade/Storage License

Key Contacts -

Property tax return filing (House Tax)

Department - Property Tax Department
Mode - Online
URL - PTRMCD

Who can/How to avail Facility?

  • General public holding residential/commercial properties under jurisdiction of Municipal Corporation of Delhi.

Service Delivery Timelines / SLA -

Service Name Timeline
Property Tax Receipt Instant

Documents Required -

  • Applicant ID Proof.
  • Property document containing property address.

Fees -

Variable fees - according to area and annual value of the property.

Property tax return filing (House Tax)

Key Contacts -

e-Change of Name (e-Mutation)

Department - Property Tax Department
Mode - Online
URL E-Change of Name

Who can/how to avail Facility:

  • General public holding residential/commercial properties under jurisdiction of Municipal Corporation of Delhi.
  • Issuance of e-Mutationcertificate, for sale and purchase Deeds registered at SR office. The certificate can be downloaded from MCD portal next day of the registration date and for other types of deeds the maximum time limit is 30 days.

Service Delivery Timelines/ SLA -

Service Name Timeline
E-Change of Name Certificate 30 days

Mandatory Documents -

Nature of E-Change of Names Documents Required
Conveyance deed/agreement of sell Transfer duty, if any
Conveyance deed/agreement of sell Affidavit on Rs.10/- stamp paper duly attested by notary-annexure-l
Conveyance deed/agreement of sell Affidavit regarding dues/clearance of up-to-date of property tax-annexure-f
Conveyance deed/agreement of sell Declaration regarding UPIC pertaining to applicant

e-Change of Name (e-Mutation)

Conveyance deed/agreement of sell Complete chain of documents
Conveyance deed/agreement of sell Indemnity bond on Rs.100/- stamp paper duly attested by notary
Conveyance deed/agreement of sell Application for mutation with Rs. 3/- court fee stamp affixed on it.
Conveyance deed/agreement of sell Affidavit regarding dues/clearance of up-to-date of property tax-annexure-f
Devolution /inheritance ( in case of death) Affidavit/no objection from other legal heir (s) / co-assess on Rs.10/- stamp paper duly attested by notary in case of unregistered will along with id proof ( annexure-e) or in case of registered will, affidavit from the person on whom the title devolves, along with id proof -annexure g
Devolution /inheritance ( in case of death) Affidavit on Rs.10/- stamp paper duly attested by notary-annexure-d
Devolution /inheritance ( in case of death) Copy of will or succession certificate
Devolution /inheritance ( in case of death) Death certificate of earlier owner
Devolution /inheritance ( in case of death) Id-proof of applicant

e-Change of Name (e-Mutation)

Devolution /inheritance ( in case of death) Declaration regarding UPIC pertaining to applicant
Devolution /inheritance ( in case of death) Complete chain of documents
Devolution /inheritance ( in case of death) Indemnity bond on Rs.100/- stamp paper duly attested by notary
Devolution /inheritance ( in case of death) Application for mutation with Rs. 3/- court fee stamp affixed on it.
Gift deed Affidavit on Rs.10/- stamp paper duly attested by notary-annexure-h
Gift deed Id-proof of applicant
Gift deed Affidavit regarding dues/clearance of up-to-date of property tax-annexure-f
Gift deed Declaration regarding UPIC pertaining to applicant
Gift deed Complete chain of documents
Gift deed Indemnity bond on Rs.100/- stamp paper duly attested by notary
Gift deed Application for mutation with Rs. 3/- court fee stamp affixed on it.
Others (release deed/partition deed/grant of LOA) Transfer duty, if any

e-Change of Name (e-Mutation)

Others (release deed/partition deed/grant of LOA) Affidavit on Rs.10/- stamp paper duly attested by notary -annexure-i/j/k as per the requirement
Others (release deed/partition deed/grant of LOA) Id-proof of applicant
Others (release deed/partition deed/grant of LOA) Affidavit regarding dues/clearance of up-to-date of property tax-annexure-f
Others (release deed/partition deed/grant of LOA) Declaration regarding UPIC pertaining to applicant
Others (release deed/partition deed/grant of LOA) Complete chain of documents
Others (release deed/partition deed/grant of LOA) Indemnity bond on Rs.100/- stamp paper duly attested by notary
Others (release deed/partition deed/grant of LOA) Application for mutation with Rs. 3/- court fee stamp affixed on it.
Relinquishment of property duly registered with the sub-registrars office Transfer duty, if any
Relinquishment of property duly registered with the sub-registrars office Death certificate of earlier owner

e-Change of Name (e-Mutation)

Relinquishment of property duly registered with the sub-registrars office Affidavit on Rs.10/- stamp paper duly attested by notary -annexure-m
Relinquishment of property duly registered with the sub-registrars office Id-proof of applicant
Relinquishment of property duly registered with the sub-registrars office Affidavit regarding dues/clearance of up-to-date of property tax-annexure-f
Relinquishment of property duly registered with the sub-registrars office Declaration regarding UPIC pertaining to applicant
Relinquishment of property duly registered with the sub-registrars office Complete chain of documents
Relinquishment of property duly registered with the sub-registrars office Indemnity bond on Rs.100/- stamp paper duly attested by notary
Relinquishment of property duly registered with the sub-registrars office Application for mutation with Rs. 3/- court fee stamp affixed on it.
Transfer on account of sale deed Affidavit on Rs.10/- stamp paper duly attested by notary- annexure -c
Transfer on account of sale deed Id-proof of applicant
Transfer on account of sale deed Affidavit regarding dues/clearance of up-to-date of property tax-annexure-f

e-Change of Name (e-Mutation)

Transfer on account of sale deed Declaration regarding UPIC pertaining to applicant
Transfer on account of sale deed Complete chain of documents
Transfer on account of sale deed Indemnity bond on Rs.100/- stamp paper duly attested by notary
Transfer on account of sale deed Application for mutation with Rs. 3/- court fee stamp affixed on it.

Fees -

The fees for all type of mutation is Rs. 1500/- (Fixed)

Key Contacts -

Tehbazari Permits

Department -Central Licensing
Mode - Online
URL - Tehbazari

Who can/How to avail Facility:

  • Citizens who got allotment before 2002, can renew their tehbazari permits after every financial year.
  • Permit can be obtained by applying on online portal along with supporting documents and payment of required fees.

Service Delivery Timelines / SLA -

Service Name Timeline
Issuance of License Instant

After paying the fees, the permit can be obtained instantly from the portal.

Mandatory Documents -

  • ID proof
  • Allottee Photograph
  • Last Payment Receipt.

Fees -

Fees as per Resolution no. 73 dated 10.05.1999 and Resolution no. 659 dated 21.02.2001

Tehbazari Permits

S.No. Tehbazari Type Annual Permit Charges (Rs.)
ClassI ClassII
1. Squatters Regular 6 X 4 3000 1800
2 7X5 Rehri Stall/Others 4500 2700
3 7X5 Jai Jawan Stalls for physically handicapped 3000 2400
4. Rehri Stalls/Others – other than 6X4 and 7X5 120 per square feet 84 per square feet
5. PCO booth for physically handicapped persons

1800

6. Taxi stand with telephone boot

120 per sq. meter

Annual Renewal Fee will be as Annual Permit Charges (as mentioned in the above table).   For every three years, 10% will be increased on the last annual permit fee.  PCO Booths of Handicapped Persons are exempted from the increase of the renewal charges.

Key Contacts -

Hackney Carriage

Department -ADC (HQ)
Mode - Online
URL - HackneyCarriage

Who can/How to avail Facility:

  • Any Citizen of Delhi can obtain the Hackney Carriage License.
  • License can be obtained by applying on online portal along with supporting documents and payment of required fees.

Service Delivery Timelines / SLA -

Service Name Timeline
Issuance of License Instant
After paying the fees, the license can be obtained instantly from the portal.

Mandatory Documents -

  • Address proof
  • Applicant Photograph
  • Receipt of Frame No. (Rickshaw)

Fees -

S.No. Category Type Fee (Rs.) Period
1 Cycle Rickshaw Registration and Parking 700 5 Years
2 Cycle Rickshaw Trolley 50 1 Year
3 Cycle Rickshaw Puller 150 3 Years

Hackney Carriage

Key Contacts -

Hawking Permits

Department -Central Licensing
Mode - Online
URL - HawkingPermit

Who can/How to avail Facility:

  • Only existing Hawking owners can renew their permits. No Fresh Permits.
  • Permit can be obtained by applying on online portal along with supporting documents and payment of required fees.

Service Delivery Timelines / SLA -

Service Name Timeline
Issuance of License Instant
After paying the fees, the license can be obtained instantly from the portal.

Mandatory Documents -

  • ID proof
  • Allotted Photograph
  • Last Payment Receipt

Fees -

S.No. License Type Annual License Charges (Rs.)
1 On Bi-cycle/Tricycle/Rickshaw/Hand Cart-Eatables 1500.00
2 On Bi-cycle/Tricycle/Rickshaw/Hand Cart-Non-Eatables 750.00

Hawking Permits

3 On Motor Cycle/Mechanized Tricycle/Auto Rickshaw/Scooter (three and four wheeler)-Eatables 2100.00
4 On Motor Cycle/Mechanized Tricycle/Auto Rickshaw/Scooter (three and four wheeler)- Non-Eatables 1050.00
For every three years, 20% will be increased on the last annual permit fee. Handicapped Persons are exempted from the increase of the renewal charges.

Key Contacts -

Factory license

Department - Factory License
Mode - Online
URL - Factory License

Who can/How to avail Facility?

  • Residents running their factories in the jurisdiction of MCD have to obtain the required license for running their factory.
  • License can be obtained by applying on online portal of MCD along with supporting documents and payment of required fees.

Service Delivery Timelines / SLA -

Service Name Timeline
Issuance of License Instant
  • After paying the fees, the license can be obtained instantly from the portal.

Mandatory Documents:

Conforming (Industrial) Area DDA/DSIDC/DI Built-up auction/allotted sheds Industries Outside Industrial Area
Ownership/registered occupancy proof in shape of perpetual deed, lease deed alongwith NOC of owner (complete chain of ownership not required). Ownership/registered occupancy proof in shape of perpetual deed, lease deed alongwith NOC of owner (complete chain of ownership not required). Ownership/registered occupancy proof in shape of perpetual deed, lease deed alongwith NOC of owner (complete chain of ownership not required).

Factory license

Company details i.e., certificate of incorporation/MOU, authority letter in name of applicant/NOC of partner with partnership deed. Company details i.e., certificate of incorporation/MOU, authority letter in name of applicant/NOC of partner with partnership deed. Company details i.e., certificate of incorporation/MOU, authority letter in name of applicant/NOC of partner with partnership deed.
Building plan or sanction letters i.e. Form C& D. Building plan or sanction letters i.e. Form C& D. Self-undertaking /Self declaration on letter head (No affidavit required)
Self-undertaking/Self declaration on letter head (No affidavit required) Additional/Optional documents, if any Key plan/Site plan.
Additional/Optional documents, if any Self-undertaking/Selfdeclaration on letter head (No affidavit required)  Additional/Optional documents, if any
DPCC consent DPCC consent. DPCC consent
Fire NOC (If premises come under purview above 250 sqm). Fire NOC (If premises come under purview above 250 sqm). Fire NOC (If premises come under purview above 250 sqm).

Factory license

Household Category

Local Commercial Category

Ownership/registered occupancy proof /lease deed alongwith NOC of owner 2. Ownership/registered occupancy proof /lease deed alongwith NOC of owner
Details applicant i.e. Photo ID proof. Copy of electricity bill
Copy of electricity bill & Site plan/key plan Sanctioned building plan & site plan/key plan.
Self-undertaking /Self declaration on letter head (No affidavit required) Self-undertaking /Self- declaration on letter head (No affidavit required)
DPCC consent. (Not required being A category non-polluting trade) DPCC consent
Additional/Optional documents, if any Certificate of safety of explosives. Fire NOC (If premises come under purview above 250 sqm).

Fees -

License Fee is calculated on the basis of HP (Horse Power of Motor/Machine Installed). Factory license fees will increase at the rate of 15% every three financial years.

Factory license

Key Contacts -

Veterinary License

Department - Veterinary Services Department
Mode - Online
URL - VTLMCD

Who can/How to avail Facility:

  • Residents running their commercial establishments in the jurisdiction of MCD have to obtain the required license for running the trade/business unit.
  • Veterinary License can be obtained by applying through online MCD portal by attaching supporting documents and make payment of required fees.

Service Delivery Timelines / SLA -

Service Name Timeline
Issuance of New License 60 Days
Issuance of Renewal of License 60 Days

After approval of concerned officer, the license can be obtained from the portal.

Mandatory Documents -

Meat Shop License
  1. Document regarding Age proof and ID/address proof) with photograph i.e. Aadhar Card/ Passport/ Driving License/ Voter ID card/ PAN Card.
  2. Proof of legal occupancy of the establishment or allotment letter of Govt. agency/tenancy proof (rent agreement)/Lease deed/Sale deed/GPA...
  3. Blue print, Site Plan and key plan showing the inside dimension i.e. Length, Width & Height of establishment/SHOP/ DAIRY.

Veterinary License

  1. Proof of water supply/connection i.e. current water bill and in case of bore well water testing report.
  2. Medical Fitness certificate issued by authorized registered medical practitioner (MBBS) certifying that the applicant is free form any infectious and contagious disease.
  3. The NOC from the Managing Committee and or Imam of the Masjid if license is applied for shop situated in/ around the 100 meters of distance of a Masjid (Mosque). (Conditional)
  4. Proof of Electricity supply/connection i.e. current Bill.-
  5. NOC from the owner of the shop to run Meat Shop business. in case of Tenant
  6. Residential Address proof in case of modification/change in address of applicant. (Conditional)
  7. OLD COPY OF LICENSE -
  8. last paid renewal fee receipt
  9. proof which certifies drainage system changed

Cattle Dairy
  1. Certificate from SDM for verification of Rural Area (Condition Based)
  2. Proof of legal occupancy of the establishment or allotment letter of Govt. agency/tenancy proof (rent agreement)/Lease deed/Sale deed/GPA.
  3. Document regarding Age proof and ID/Address proof with photograph i.e. Virtual Aadhar Card/ Passport/ Driving License/ Voter ID card.
  4. Blue print, Site Plan and key plan showing the inside dimension i.e. Length, Width & Height of Cattle Shed/Dairy.
  5. Proof of water supply/connection i.e. current water bill and in case of bore well water testing report.

Veterinary License

  1. Medical Fitness certificate issued by authorized registered medical practitioner (MBBS) certifying that the applicant is free form any infectious and contagious disease.
  2. The NOC from the Managing Committee and or Imam of the Masjid if license is applied for shop situated in/ around the 100 meters of distance of a Masjid (Mosque). (Conditional)
  3. Proof of Electricity supply/connection i.e. current Bill.-
  4. NOC from the owner of the shop to run Meat Shop business. in case of Tenant
  5. Residential Address proof in case of modification/change in address of applicant. (Conditional)
  6. OLD COPY OF LICENSE -
  7. last paid renewal fee receipt
  8. proof which certifies drainage system changed

Meat Processing Unit
  1. Valid copy of Factory License
  2. Document regarding Age proof and ID proof) with photograph i.e. Aadhar Card/ Passport/ Driving License/ Voter ID card/ PAN Card/ any other proof issued by the Govt. Body.
  3. Proof of ownership/ occupancy of the establishment or allotment letter of Govt. agency/tenancy proof (rent agreement)/Lease deed/Sale deed/GPA.
  4. Blue print, Site Plan and key plan showing the inside dimension i.e. Length, Width & Height of establishment.
  5. Proof of water supply/connection i.e. current water bill and in case of bore well water testing report.
  6. Proof of Electricity supply/connection i.e. current Bill.

Veterinary License

  1. Medical Fitness certificate issued by authorized registered medical practitioner (MBBS) certifying that the applicant and each and every staff are free form any infectious and contagious disease.
  2. Details of vehicles along with registration number engaged for the transportation of meat from MCD approved Slaughter House to the Meat Processing Unit.

Registration of Platform allotted by DDA
  1. Copy of DDA Allotment letter
  2. Document regarding Age proof and ID proof) with photograph i.e. Aadhar Card/ Passport/ Driving License/ Voter ID card/ PAN Card/ any other proof issued by the Govt. Body.
  3. Proof of ownership/ occupancy of the establishment or allotment letter of Govt. agency/tenancy proof (rent agreement)/Lease deed/Sale deed/GPA.
  4. Site plan/ key plan of Platform/ Thada allotted by DDA with measurement.
  5. Medical Fitness certificate issued by authorized registered medical practitioner (MBBS) certifying that the applicant and each and every staff are free form any infectious and contagious disease.

Veterinary License

Mandatory Documents in case of Death of Licensee (In Amendment) common for all Trade Types

  1. Owner/Licensee Photo
  2. Death Certificate of the license holder
  3. Certificate of the legal heirs of the deceased license holder
  4. NOC FROM REST OF THE LEGAL HEIRS IN THE FORM OF AFFIDAVIT TO TRANSFER THE LICENSE IN THE NAME OF THE ONE LEGAL HEIRS.
  5. Proof of change of constitution.
  6. Proof of addition/deletion of partners in case of change in Partnership

Mandatory Documents in case of Surrender for all Trade types

  1. Applicant Identity Proof

Fees -

The Processing and License fee w.r.t. Veterinary License varies and depends on the Trade type i.e. Meat Shop, Meat Processing Unit, Cattle Dairy, Registration of Platform allotted by DDA.

Veterinary License

Key Contacts -

Registration of Pets

Department – Veterinary Department
Mode - Online
URL – petdogreg

Who can/How to avail Facility?

  • Any Citizen of Delhi can obtain the Pet Dog License for their pet.
  • License can be obtained by applying on online portal along with supporting documents and payment of required fees.

Service Delivery Timelines / SLA -

Service Name Timeline
Issuance of License (Fresh and Renewal) Instant

After paying the fees, the license can be obtained instantly from the portal.

Mandatory Documents -

  • Address proof
  • Applicant Photograph
  • Receipt of Frame No. (Rickshaw)

Fees -

Sl. No. Category Type Fee Period
1 Cycle Rickshaw Registration and Parking 700 5 Years
2 Cycle Rickshaw Trolley 50 1 Year
3 Cycle Rickshaw Puller 150 3 Years

Registration of Pets

Key Contacts -

Community Hall Booking

Department - Community Services Department
Mode - Online
URL - csdmcd

Who can/How to avail Facility?

  • General public can book the Community Hall by paying required fees as per Hall Category.

Service Delivery Timelines / SLA -

Service Name Timeline
Booking for General public Instant Payment and Booking Slip Generation.
Concessional Booking (MCD Employee, Condolence meeting, Short term Duration, Widow Daughter Marriage, RWA, Religious Association)

Approval at Zonal AO level (Form Engine)
Timeline – Variable (as per availability of Zonal AO)

Mandatory Documents -

  • Affidavit/undertaking on the non-judicial stamp paper of Rs.10/- attested by notary in the prescribed language
  • Id proof of applicant
  • Address proof of applicant
  • Proof of bank account number
  • Photograph of applicant
  • Photographs of bride and groom
  • Id proof of bride and groom

Community Hall Booking

Fees -

Depends on the category of Community hall & GST (18%) will be applicable on Hall Rent and T.L.F

Category Hall Rent Security Deposit (Refundable) Sanitation Charge T. L. F.
A 25000 10000 1500 500
B 15000 10000 1500 500
C 10000 10000 1500 500
D 7000 5000 1000 500
E 2000 2000 1000 500

Key Contacts -

Issuance of construction permits

Department - Building Department
Mode - Online
URL - eodbmcd

Who can/How to avail Facility -

  • The General public can visit the website and all circulars and policies are available online. The Building Plans are filed by the Architect/ Engineers/ Supervisors registered with MCD.

Service Delivery Timelines / SLA -

Service Name Timeline
Issuance of License 60 days (including all processes right from sanction to completion

Mandatory Documents -

Sanction Plan Plinth Inspection Completion-Cum-Occupancy Certificate
The drawings and statements prepared in Auto-cad format (.dwg format) and PDF wherever required along with the part Layout plan. Building plans indicating the plinth constructed at site in relation to the plot dimensions, area and setbacks, duly signed. (in PDF/.DWG Format) Completion plans indicating all the floors constructed at site with plot dimensions, area and setbacks, duly signed. (.DWG Format)

Issuance of construction permits

Proof of Ownership – In the form of Conveyance-Deed, Lease deed, Sale deed, etc. or NOC from competent authority in leasehold cases. Photograph(s) showing construction up to plinth level at site. (Minimum 1 & Maximum three photographs) Minimum three photographs of the building taken from different angles so as to show the overall view of the building. (Minimum 3 & Maximum ten photographs)
A Combined e-undertaking/ self-declaration by the applicant/ Architect.   Lift Manufacture’s certificate shall be submitted to ensure compliance with prescribed standards.
Structure Stability Certificate in the format given in UBBL-2016   Structural Safety Certificate as given in the Declaration Proforma.
Online e-Undertaking reg. Green Buildings, Rainwater Harvesting   E-Undertaking in the given format of COCCRF
Format Reg engagement of the Professionals    

Issuance of construction permits

Fees -

  • Processing fee @ Rs. 20 per sq. mtr. of covered area.
  • Other fees given in annexure III of UBBl-2016.

Key Contacts -

Issuance of licenses/permission for Self Signage

Department - Advertisement Department
Mode - Online
URL - SelfSignage

Who can/How to avail Facility -

  • Anyone who possesses the relevant documents

Service Delivery Timelines / SLA -

Service Name Timeline
Issuance of License Instant
Instantly upon paying fee according to hoarding size variable

Mandatory Documents:

  • Proof of legal Occupancy/Ownership
  • Proof of Establishment of Unit
  • Requisite Affidavit
  • Certificate required for product display
  • Photographs of the site where product(s) are to be displayed

Fees:

Rs. 100/- per sq. ft. per month for full display where, the display is found in excess of the exempted limit. [The exempted limit is 2.5 sqmetre as per OAP, 2017. If the area of display exceeds 26.99 sq feet then the fee shall be charged for the entire display area.

Issuance of licenses/permission for Self Signage

Key Contacts -

Permission for Tower/ COW/ GBM installation

Department - RP Cell Department
Mode - Online
URL - Permission for Tower/ COW/ GBM installation

Who can/How to avail Facility -

  • Anyone who possesses the relevant documents

Service Delivery Timelines / SLA -

Variable timeline of service permission

Mandatory Documents:

  • Copy of relevant license or registration certificate issued by the Dept. of Telecommunication, Govt. of India
  • Plan and location plan of the COW/MBTS duly signed by the applicant and the Structural Engineer.
    The Plan should include the extent of land required for establishment of the over ground telegraph infrastructure for COW/MBTS.
  • No Objection Certificate from Archaeological Survey of India (ASI) (wherever applicable)
  • No Objection Certificate from Airports Authority of India (AAI) (only in case if the location is marked in ‘Red’ Zone in Colour Coded Zoning Map (CCZM) specified by AAI.
  • Copy of the type test certificate issued by Automotive Research Association of India (ARAI) to the manufactures of the Diesel Generator (D) Sets along with clearance of DPCC, if applicable.

Permission for Tower/ COW/ GBM installation

  • 6. Self-declaration of SACFA Clearance, to be obtained within six months.
  • 7. Indemnity bond / Affidavit of the Policy in respect of allotment of space for installation of Communication Cellular Mobile Tower on Wheels (COW)/MBTS.
  • 8. Indemnity Bond indemnifying the MCD to keep harmless from all losses /damage/ fire.
  • 9. Certification of the technical design by a structural engineer attesting to the structural safety of the over ground telegraph infrastructure of COW/MBTS.
  • 10. The names and contact details of the employees of the telecom company/service provider for the purposes of communication in regard

Fees -

Administrative charges = Rs. 10,000/- (Rs. Ten Thousand) per COW. (NON-REFUNDABLE) A monthly rental charge for land allotted is Rs.339/- (Rs. Three Hundred Thirty Nine only) per sq. ft./ per month.

Key Contacts -

Registration of Architect and Town Planners/ Approval of layouts

Department - Town Planning Application
Mode - Online
URL - TownPlanning

Who can/How to avail Facility -

  • Architects
  • Town Planners

Service Delivery Timelines / SLA -

  • Approval for Registration is done by Senior Town Planner within 15 days
  • Approval of Layouts goes through many levels and scrutiny: Within 60 days
    • Apply at single window system
    • Case scrutinized by Town Planning department
    • After receiving clearance, cases are processed for approval
    • Release of plan after the approval of Standing Committee and authentication of layout plan

Mandatory Documents -

  • Signature
  • Passport size photograph
  • Membership certificate of ITPI (Institute of Town Planners, India)
  • Permanent residential ID proof having photo
  • Degree for Town Planner
  • Any other document

Registration of Architect and Town Planners/ Approval of layouts

Fees -

  • Registration Fees: ₹ 1200 (for both Architect and Town Planner)
  • Layout Plans: ₹10,000/ Acre

Key Contact -

Conversion and Parking Charges

Department -Building Application
Mode - Online
URL - ConversionParking

Who can/How to avail Facility?

  • Citizen

Service Delivery Timelines / SLA -

Instant Payment and Instant Receipt

Mandatory Documents -

  • Site Plan (Portion of Property)
  • Ownership/ Rent Agreement
  • ID Proof

Fees -

  • Registration Fees: Variable according to Area and Area Category

Key Contacts -

Parking Site Management System

Department - RP Cell Department
Mode - Online
URL - PMS

Who can/How to avail Facility -

  • Contractors registered by the RP department of MCD.
  • H1(Highest) bidder selected through tendering process is registered and alloted with Parking Sites and can pay the Monthly license fee through online application.
  • Application can be accessed online from the MCD portal under online services tab using applicant’s login credentials. All other allied services are also completely online

Service Delivery Timelines / SLA -

Service Name Timeline
Offer Acceptance Approval Variable (Max timeline – 15 days)
Allotment of site After offer Acceptance approval

Mandatory Documents -

  • PAN card
  • Parking Site Photo
  • Aadhar Card.
  • GST certificate
  • Residential Proof
  • Offer Acceptance Letter

Fees -

No fixed fee as it will be decided on the basis of higher bidding.

Parking Management System

Key Contacts -

Booking of Hotel, Motel, Farmhouse & Other Areas Application

Department - Building Department
Mode - Online
URL - GTL

Who can/How to avail Facility?

  • For issuance of instant Permission for Holding Social Functions by erecting the Pandals in the Open space in the premises of Hotel/Motel, Farmhouses and other areas. Provision shall be made for online signup for the first time applicants along with online submission of application, upload of supporting documents, online payments of security, permission charges (annually/half yearly as per the case) and late penalties charges as applicable.
  • On successful submission of application, the applicant would able to download permission letter

Service Delivery Timelines / SLA -

After paying the fees, the Permission can be obtained instantly from the portal.

Document Required :

  • Photograph of Applicant

Booking of Hotel, Motel, Farmhouse & Other Areas Application

Instruction/ Guidelines & Fees Structure

Type Hotel/Motel Farmhouse Other(For Ground Floor)
Charge-Type
  • National Highway : Area of Pandal (sq. ft.) x Rs.5.15 x 75(days)
  • Interstate Roads : Area of Pandal (sq. ft.) x Rs.5.15 x 75(days)
  • National Highway : Area of Pandal (sq. ft.) x Rs. 5.15 x 75(days)
  • Interstate Roads : Area of Pandal (sq. ft.) x Rs. 3.89 x 75(days)
  • Other Roads : Area of Pandal (sq. ft.) x Rs. 3.15 x 75(days)
Plot Area
  • From 200 up to 400 sqm:
    1. 6 months: Rs. 26400
    2. Yearly : Rs. 48400
  • 400 up to 1000 sqm :
    1. 6 months: Rs. 39600
    2. Yearly : Rs. 72600
  • 1000 up to 5000 sqm :
    1. 6 months: Rs. 79200
    2. Yearly : Rs. 145200
  • 5000 up to 10000 sqm :
    1. 6 months: Rs. 178200
    2. Yearly : Rs. 326700
  • More Than 10000 sqm :
    1. 6 months: Rs. 330000
    2. Yearly : Rs. 605000
Security Amount
  • Rs. 10,00,000/-
  • Rs. 5,00,000/-
  • Rs. 5000/-
Payment Installment and Validity
  • Remaining 50% of the charges as mentioned; validity up to 31st Dec.
  • Onetime payment of full year; validity up to 31st Dec.
  • If payment is made in middle of any year-half, the payment shall be calculated on pro-rata basis till the
  • 1. cut-off dates of 30th Jun and 31st Dec in case of half yearly payment
  • 2.cut-off date of 31st Dec in case of yearly payment
  • 3.If yearly payment is made in H1 (Jan-Jun), the permission shall be granted till 31st Dec with charges calculated on pro-rata basis.
  • 4.If yearly payment is made in H2 (Jul-Dec), the permission shall be granted till 31st Dec of next calendar year with charges calculated on pro-rata basis.
  • 50% of the charges as mentioned; validity up to 30th Jun.
  • Remaining 50% of the charges as mentioned; validity up to 31st Dec.
  • Onetime payment of full year; validity up to 31st Dec.
  • If payment is made in middle of any year-half, the payment shall be calculated on pro-rata basis till the
  • 1. cut-off dates of 30th Jun and 31st Dec in case of half yearly payment
  • 2.cut-off date of 31st Dec in case of yearly payment
  • 3.If yearly payment is made in H1 (Jan-Jun), the permission shall be granted till 31st Dec with charges calculated on pro-rata basis.
  • 4.If yearly payment is made in H2 (Jul-Dec), the permission shall be granted till 31st Dec of next calendar year with charges calculated on pro-rata basis.
  • 6-month charges as mentioned; validity up to 30th Jun.
  • Remaining 6-month charges as mentioned; validity up to 31st Dec.
  • Onetime payment of full year; validity up to 31st Dec.
  • One-time payment of full year; validity up to 31st Dec and rebate of charges equivalent to 1-month charge.
  • If payment is made in middle of any year-half, the payment shall be calculated on pro-rata basis till the
  • 1. cut-off dates of 30th Jun and 31st Dec in case of half yearly payment.
  • 2.cut-off date of 31st Dec in case of yearly payment.
  • 3.If yearly payment is made in H1 (Jan-Jun), the permission shall be granted till 31st Dec with charges calculated on pro-rata basis.
  • 4.If yearly payment is made in H2 (Jul-Dec), the permission shall be granted till 31st Dec of next calendar year with charges calculated on pro-rata basis.
Downloads available for Applicant
  • Payment Receipt
  • Site Plan with Watermark
  • Permission Letter
  • Payment Receipt
  • Site Plan with Watermark
  • Permission Letter
  • Payment Receipt
  • Permission Letter
Penalties
  • If payment is not made till cut-off date of 10th July, Rs. 10,000/- per day shall be charged for a maximum of 15 days, failing which the permission shall be treated as cancelled.
  • If payment is not made till cut-off date of 10th January, Rs. 10,000/- per day shall be charged for a maximum of 15 days, failing which the permission shall be treated as cancelled.
  • If payment is not made till cut-off date of 10th July, Rs. 10,000/- per day shall be charged for a maximum of 15 days,failing which the permission shall be treated as cancelled.
  • If payment is not made till cut-off date of 10th January, Rs. 10,000/- per day shall be charged for a maximum of 15 days, failing which the permission shall be treated as cancelled.
  • If payment is not made till cut-off date of 10th July, Rs. 5,000/- per day shall be charged for a maximum of 15 days, failing which the permission shall be treated as cancelled.
  • If payment is not made till cut-off date of 10th January, Rs. 5,000/- per day shall be charged for a maximum of days, failing which the permission shall be treated as cancelled.
Note
  • Area of Pandal should not be more than the total available open space as per approved/sanctioned plan and/or completion plan.
  • No change in Pandal area (declared at the time of permission) shall be allowed in a calendar year.
  • If the area of Pandal is changed at any later stage, prior permission may be obtained on applicable rates on pro-rata basis for the remaining calendar year.
  • The charges for holding social function shall be enhanced every year by 5%.
  • If any applicant filled details found to be incorrect, MCD may cancel the application.
  • Area of Pandal should not be more than the total available open space as per approved/sanctioned plan and/or completion plan.
  • No change in Pandal area (declared at the time of permission) shall be allowed in a calendar year.
  • If the area of Pandal is changed at any later stage, prior permission may be obtained on applicable rates on pro-rata basis for the remaining calendar year.
  • The charges for holding social function shall be enhanced every year by 5%.
  • If any applicant filled details found to be incorrect, MCD may cancel the application.
  • In case of Upper Floors other than Ground Floor, an additional charge of 25% will charged per floor.
  • The charges for holding social function shall be enhanced every year by 10% in case of other areas.
  • Applicants have to pay the social function charges in two equal half-yearly instalments; however, the applicant may the full annual amount at one time.
  • In case of properties other than hotel/motel and farmhouse, if applicant pay the full annual amount at one time, he/she shall get a rebate of amount equal to one-month charges.
  • Applicant shall use their own discretion in selection of properties for social functions, the property shall not be unsafe for holding social function.

Booking of Hotel, Motel, Farmhouse & Other Areas Application

Key Contacts -

Headquarter

Municipal Corporation Of Delhi

DR. S.P.M. CIVIC CENTRE,MINTO ROAD

NEW DELHI – 110002